1. Shipping & Delivery

Orders placed on Astro Vastu Shastra / Hridhaay Urrja are processed after successful payment confirmation.

• Orders are generally dispatched within 2–3 business days.
• Once dispatched, the order will be handed over to the designated courier/shipping partner.
• Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, holidays, or other circumstances beyond our control.
• Customers will be provided with tracking details wherever applicable.

2. Order Cancellation

• Orders can be cancelled before dispatch.
• Once an order has been dispatched, cancellation requests may not be accepted.
• For cancellation requests, please contact us as soon as possible through our official contact details.

3. Return Policy

• Return requests must be raised within 7 days of delivery.
• The product must be unused, unworn, and returned in its original condition and packaging.
• Products that are damaged due to misuse, improper handling, or normal wear and tear may not be eligible for return.
• Return eligibility will be reviewed before approval.

4. Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with relevant photographs/videos of the product and packaging.

After verification, we may provide a replacement, exchange, or refund as applicable.

5. Refund Policy

• Refunds will be processed only after the cancellation/return request has been reviewed and approved.
• Approved refunds will generally be initiated within 5–7 business days.
• The actual time taken for the refund to reflect in your account may depend on your bank or payment service provider.
• Shipping charges, if applicable, may be non-refundable unless the product was damaged, defective, or incorrectly delivered.

6. Non-Returnable Situations

Returns may not be accepted in cases where:

• The return request is made after 7 days of delivery.
• The product has been used, worn, damaged, or altered after delivery.
• The original packaging or product condition is not maintained.
• Damage has occurred due to improper handling or usage.

7. Exchange / Replacement

If a product is received damaged, defective, or incorrect, we may provide an exchange or replacement after verification, subject to product availability.

8. Contact Us

For cancellation, return, refund, or shipping-related queries, please contact us through the official contact details provided on our website.

Astro Vastu Shastra / Hridhaay Urrja
Website: astrrovastuswati.com
Email: hridhaayurrja@gmail.com
WhatsApp/Phone: 9619165353